Strategic Advisor Transition
Executive Coaching Spotlight
Closing the scope gap and shifting from execution to trusted advisor.
Client / Sector: Product Operations / Enterprise Tech
Service: Executive Leadership Coaching
Focus Areas: Promotion & Growth Strategy, Managing Upward, Cross-Functional Visibility
The Challenge
Despite managing an expanded product scope, Laura faced a significant "misleveling" gap, operating two grades below her peers as a Product Ops specialist. To close this compensation and title deficit without burning out, she needed to shift her identity from an operational "executor" to a strategic "trusted advisor".
The Approach
Through a targeted leadership coaching engagement, Laura built a data-driven business case for her promotion by conducting a role gap analysis against next-level expectations. When her manager departed, she stepped up to redefine the Product Ops function, managing upward and strategically building an internal "Board of Directors" to increase her visibility across commercial business units.
The Impact
Laurel successfully secured her promotion, elevating her professional presence from supporting processes to owning them. She now operates with a clear vision toward a Chief of Staff trajectory, holding the structural alignment and executive visibility required to drive long-term strategic initiatives.
"Liz has been an invaluable sounding board and trusted partner. Her guidance gave me the confidence to navigate difficult professional situations and dig deeper into what truly matters in my career."
— Laura Thodberg, Product Operations Manager, Workday